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Need it faster than that? Please call us to place your order if you need it faster than UPS Ground, and we’d be happy to help get it there! There will be a slight increase in your shipping cost.
Shipping outside the United States: If you would like to ship an item outside the U.S., please send us an email at customerservice@thejessebcollection.com detailing which products you'd like to order, a name and phone number where you can be reached and when you can be reached, and we will give you a call to process the order over the phone. Shipping rates are slightly higher for overseas delivery.
Returns: To make a return, email customerservice@thejessebcollection.com Include an order number, a list of the item(s) that you are requesting to return and the reason. We will reply with a Return Authorization #. Unused, or defective merchandise may be returned. We must receive the returned package within 30 days for it to be eligible for return. The return shipment must be insured with a tracking number, and the customer pays return shipping. If the return is eligible, we will credit your card or give you “store credit” for other items of your choice.
Please feel free to contact us before ordering if you have any questions regarding our products that you may have. We will gladly tell you more about the items. We can even send you free fabric swatches of the items you are interested in for you to see and feel!
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